At the end of August, our engineer Gary went to the United States to provide technical support.
The customer has two cnc routers which are bought from our factory: ELE1325 3 Axis Cnc Router & ELE1530 Carousel ATC Cnc Router.
The ELE1325 3 Axis Cnc Router: Adopt Richauto DSP controller and Changsheng water cooled spindle, and so on.
The ELE1530 Carousel ATC Cnc Router: Adopt Italy HSD air cooled spindle, German SIEMENS control system, automatic lift platform, and so on.
The picture shows that the machine is making cabinets:
The customer is talking to his friend about the Siemens control box:
Group photo:
Group photo with our engineer Gary:
You may ask: Why most of the photos do not see Gary?
Because Gary is holding the camera, while providing technical support.
Guarantee and After-sale service:
12 months for the whole machine.
Technical support by phone, email or WhatsApp/Skype around the clock.
Friendly English version manual and operation video CD disk.
Engineer available to service machinery overseas.